The retail sector has become competitive in the recent years, retail giants need to update their retail technology to entice the customers with better shopping experience in their stores. The latest technology updates had changed the scope of applications and flexibility of customers. The advent of smart phones and smartpod’s had changed the way of shopping searching for their delighted purchases at one touch.
The retail technology has not yet stopped with M-Commerce, retailers are in quest of various channels to reach the customers. The scale of technology and techniques being implemented makes us understand the growing competition among the retail companies. Recently some companies like Footasylum implemented SmartPods, a large screen for in-store shopping kept the organization ahead of other retailers attracting the customers. There are many other options that help the companies better to keep the customer confidence and interest.
POS Devices
The POS devices are the improved alternative of cash registers (used previously for recording the sales of their customers). These are designed to register the customer sales integrated with improved I/O devices. The barcode scanners which are attached to this POS devices, used to read the product bought by the customer and register its details along with the customer details through smart cards, loyalty cards, smart phone etc.
The POS devices add many benefits to the customers as well as shoppers, the registered details are used to provide coupons for the regular customers and also likely products. The Shopper can learn the sales range of products and act accordingly in placing an order. The smart POS devices implemented everywhere in retail shops and supermarkets keeping the flexibility of customers in mind.
Smart Phones
The advent of SmartPhones had changed entire E-Commerce management, now every retailer is spending much on building their mobile E-Commerce. In other words, it is called as M-Commerce. M-Commerce launching special and specific mobile apps for their products implementing flexible buying methods and secure check-out process keeping the confidence of customers.
Special Apps
Recent track record of retail technology conveys the utilization of apps to reach the customers. Retailers are developing their own apps and specialized options for better experience, making their store available within their handset.
Some apps in fashion and clothing stay ahead when comes to shopping through online because in online shopping there may be size variations as they couldn’t get the exact dimensions of what they need. This is reason for rejecting most of the online purchases when come particularly to fashion and clothing products. Apps were designed specific to retailer to get exact dimensions of the product and also manifests the dresses suited to size of the body basing on the certain parameters like age, weight and height etc provided as input to the app.
3D shopping
This was the latest trend to entice the customers, 3D websites are designed to make the customer to feel the shop lively with exact dimensions of the item. This allows the customers to choose the right product suited to their needs.
Price Tags
The digital price tags is one more innovate step, removing the paper based tags and handling of price variations of a product. This removes the enigmatic state between the customers and the retailer at price.
Set-Top boxes
A button on the remote control and the set-top box can deliver an item to the customer. Here, TV acts as a point of sale device which can reach to almost 60% of people. If you wanna make a purchase a book displayed while watching a favorite program, a button on he remote control makes a quick purchase and deliver to your address.
Barcode Scanner
This made easy of recording of products and deliver receipts easily to customers saving customer time. These detail allow retailer to note the purchases of the customers and analysis the Point of Sale statistics.
RFID Scanners
The technology has improved so much that it can detect the inventory levels and place to order when necessary. It also applied to home appliances such as Refrigerators, where the RFID Scanners detect the consumption of items and can inform the grocery store to supply grocery products.
Contact-less payment cards
Credit and debit cards need to swiped to pay the bill but increasing technology introduced contact-less payment cards, which is accessible anywhere through a wireless network within the shop or in-store. This types of cards some most of the customers time wasted for waiting in queues to pay bill.